Refund Agreement

Overview

In accordance with relevant laws and regulations, you acknowledge and agree that the commodities provided by Solis Proxy are computer software services. Once the paid plan or customized service is confirmed and purchased, it cannot be refunded.

Before making a payment, you should fully understand the features and application scenarios of Solis Proxy. The official website has detailed explanations of all product features and limitations. You can also contact customer service for inquiries.

Products and Services

Detailed description of the products and services on this platform:

• After you purchase and pay, you will have the corresponding permissions to enjoy Solis Proxy products and services.
• You have a reasonable duty of review and care to choose the Solis Proxy product that suits your needs.
• Solis Proxy may modify pricing standards and methods based on actual needs. The actual release shall prevail.
• The services provided by Solis Proxy are limited to products sold on this platform.
• Solis Proxy has no obligation to help optimize non-Solis Proxy products purchased by customers themselves.

Refund Rules

If a refund is approved by customer service due to special reasons, please note:

• Refund operations on the Solis Proxy platform are only allowed to be returned via the original payment route.
• Rates, handling fees, recharge bonuses, and other related losses will be deducted during the refund.
• If you have any doubts or dissatisfaction with any order, please contact online customer service first.

Processing Instructions

All refund requests are subject to formal review by this platform before processing. Requests submitted without prior contact through official support channels will not be entertained. Refund requests arising from user error, misuse, or any matter outside the scope of platform service defects are subject to rejection at the sole discretion of this platform, and this platform assumes no liability in such cases.